This Refund Policy explains conditions under which buyers may receive refunds for purchases made through GlobalKarwan.

1. Refund Eligibility

Refunds may be granted if:

• The order was canceled before shipment.
• The buyer received a defective, damaged, or incorrect item.
• The vendor accepted the return and confirmed receipt of the product.
• The order failed to ship or was lost in transit.

2. Non-Refundable Situations

• Change of mind after delivery (unless vendor allows).
• Products explicitly marked “Final Sale” or “Non-Returnable”.
• Products damaged due to customer misuse or negligence.

3. Refund Process

1. Buyer submits a refund request via their account.
2. Vendor approves or disputes the request.
3. If approved, refund will be processed within 7–14 business days via original payment method.
4. Transaction fees, customs duties, or shipping charges may be non-refundable.

4. Partial Refunds

In some cases, partial refunds may be issued for:

• Missing accessories or components.
• Minor issues that do not justify full refund.
• Agreed-upon settlements between buyer and vendor.

5. GlobalKarwan Role

• We may hold payments in escrow until disputes are resolved.
• In cases where vendors fail to respond, GlobalKarwan may step in to ensure fairness.
• Our decision in disputes may be considered final to protect both parties.

6. Refund Timeline

Once vendor confirms eligibility, refunds are typically issued within 7–14 working days. Bank or payment gateway delays may extend this period.

7. Contact for Refund Issues

📧 Email: refunds@globalkarwan.com
🌐 Website: https://globalkarwan.com