1. Introduction

Welcome to GlobalKarwan (“we,” “our,” “us,” or the “Platform”). These Terms & Conditions (“Terms”) govern your use of our website https://globalkarwan.com and related services, including buying, selling, browsing, and interacting with vendors and customers across the globe.

By accessing or using GlobalKarwan, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Definitions

Platform refers to GlobalKarwan.com and its services.

Vendor / Seller refers to any individual or business listing products/services on GlobalKarwan.

Buyer / Customer refers to any individual or business purchasing products/services from vendors through GlobalKarwan.

User collectively refers to buyers, vendors, or visitors.

Account means the registration profile created to access GlobalKarwan.

2. Eligibility

• You must be at least 18 years old or the age of majority in your jurisdiction.
• Businesses must comply with all licensing, tax, and registration requirements in their country.
• By registering, you confirm that all information provided is accurate and truthful.

3. Account Registration & Responsibilities

• Users must create an account with accurate details.
• You are responsible for maintaining confidentiality of login credentials.
• GlobalKarwan is not liable for unauthorized account access caused by user negligence.
• We reserve the right to suspend or terminate accounts for fraudulent, illegal, or abusive activity.

4. Vendor Obligations

• Provide accurate product descriptions, pricing, and availability.
• Ensure products comply with international safety, import/export, and regulatory laws.
• Deliver orders within promised timelines.
• Respect intellectual property rights (no counterfeit or pirated goods).
• Handle disputes professionally and in good faith.
• Failure to comply may result in account suspension, delisting, or permanent ban.

5. Buyer Responsibilities

• Provide accurate shipping and billing details.
• Not engage in fraudulent chargebacks or false claims.
• Review vendor policies before purchase (delivery, warranty, return eligibility).
• Use the platform only for lawful purposes.

6. Prohibited Activities

• Post or sell illegal, restricted, or counterfeit goods.
• Engage in harassment, abusive language, or fraudulent activity.
• Manipulate reviews, ratings, or transactions.
• Use automated bots or scraping tools on GlobalKarwan.

7. Payment & Transactions

• Payments are processed through secure third-party gateways.
• Buyers agree to pay the listed price, including applicable taxes, customs, or duties.
• GlobalKarwan may hold funds in escrow until order confirmation (where applicable).
• Vendors are responsible for withdrawal fees, commissions, or applicable platform charges.

8. Shipping & Delivery

• Vendors are solely responsible for packing, shipping, and delivering items.
• Buyers should verify shipping costs, estimated delivery times, and applicable customs duties before purchase.
• GlobalKarwan is not liable for delays caused by carriers, customs, or force majeure.

9. Returns & Refunds

• Vendors must clearly display return/refund policies on their store page.
• Buyers are encouraged to review return eligibility before purchase.
• GlobalKarwan provides dispute resolution support but does not guarantee refunds outside vendor policies.
• A detailed Return Policy and Refund Policy are separately outlined and form part of these Terms.

10. Fees & Commission

• GlobalKarwan may charge vendors commissions, listing fees, or subscription plans.
• All fees will be transparently communicated before activation.
• Non-payment of fees may result in account suspension.

11. Intellectual Property

• Content, trademarks, logos, and designs on GlobalKarwan are protected under copyright and trademark laws.
• Vendors retain ownership of product images and descriptions but grant GlobalKarwan a license to display and market them.
• Unauthorized reproduction, distribution, or scraping of content is strictly prohibited.

12. Limitation of Liability

GlobalKarwan acts only as an intermediary between vendors and buyers.

We are not responsible for product quality, authenticity, delivery, or disputes.

To the fullest extent permitted by law, GlobalKarwan disclaims liability for damages arising from platform use.

13. Indemnification

You agree to indemnify and hold GlobalKarwan harmless from any claims, damages, or losses arising from:

• Misuse of the platform.
• Breach of these Terms.
• Violation of third-party rights.

14. Termination of Access

• GlobalKarwan may suspend or terminate accounts for non-compliance.
• Users may terminate their accounts anytime by contacting support.
• Certain obligations (fees owed, disputes, liabilities) may survive termination.

15. Amendments

GlobalKarwan reserves the right to modify these Terms at any time.

Updates will be posted with a revised “Last Updated” date.

Continued use of the platform implies acceptance of changes.

16. Contact Information

For questions or concerns regarding these Terms, please contact:

📧 Email: support@globalkarwan.com

🌐 Website: https://globalkarwan.com